Apia International Sydney Tennis - Australian Open Series

Information regarding ticket refunds

Information regarding ticket refunds

Sunday 15 January 2012 5 Comments »

Play has been cancelled for Saturday night’s session and rescheduled to start at 10 am on Sunday. Tickets will be honoured for patrons in their same reserved seats, or can be refunded by Ticketek. Click here for important refund contact info/dates.

Patrons wishing to attend the new date may use their original tickets without need for replacement.

For patrons who are unable to attend the new date, please contact Ticketek on 132 849 by Feb. 1, in order to receive a full refund of your ticket/s. Any requests for a refund after this time will not be eligible.

Gates will open at 9 am on Sunday.

***Details of refund/exchange policy below for tonight’s session:

Option 1: Tickets from Saturday 14th January 2012 will be valid for Sunday 15th January 2012 session

Option 2: Exchange of tickets for credit against another session in 2013.

To pick this option please send all tickets (with barcode attached) to:

Apia International Sydney – Exchange
Ticketek
GPO Box 1610
Sydney NSW 2001

Tickets must be received by 1st February 2012 at the latest.

Option 3: Refund on ticket.

To pick this option please send all tickets back (barcode attached) to:

Apia International Sydney – Refund
Ticketek
GPO Box 1610
Sydney NSW 2001

This must be received by 1st February 2012 at the latest.

No refund or exchange for any tickets received after the cob 1st February 2012
No refund or exchange unless purchased tickets are submitted
No refund or exchange on complimentary tickets
If upgrading to a session of higher value the difference in ticket cost must

***Refunds(barcode attached) also available Sunday 15th January at the Tournament Box Office for tickets purchased via credit card.

We apologise for the inconvenience.

Best regards,

Ticketek.com & the Apia International Sydney 2012

  • Brian O’Neill

    Why isn’t Tennis Channel going to show this live which would be about 6p.m. EST? Instead they put the bloody thing on tape delay at 11 p.m. EST. I am getting frustrated with Tennis Channel as you will be watching one of the tape delay matches and either the crawl will announce the score of the match you’re watching or one of their promos will announce it. And they are horrible to get a hold of or to get a response from after leaving a message. The only perfectly !00% about TC is Mayleen Ramie (sorry for misspelling her name). Now, she will probably not be renewed. That would be atrocious.

  • Emmachristensen

    How long until refunds are processed?

  • Crankeepants

    WHERE ARE OUR REFUNDS?????!!!!!!!!!!!!!!!!

  • Administrator

    When is our money going to be refunded? And where can we go to find out?

  • http://www.facebook.com/bastian.graf Bastian Graf

    That’s nice – but where is our money??? Seems like no administrator is willing to give any feedback…

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